April 23, 2012
We Used to Answer Their Phones
I used to work for an answering service, and one of our clients was a charlotte air conditioning repair service. They would forward their phone lines to us whenever their regular staff was going to be unavailable to answer the phones. So, they would forward the lines to us during their lunch hour, for example, and every evening starting at 5pm until their start time the following morning. We would handle all emergency calls and take other messages for the office.
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